Privacy Policy
Effective Date: September 23, 2026
Fred Yan, REALTOR®, with Oakwyn Realty Northwest (“Fred Yan,” “I,” “me,” or “my”) respects your privacy and is committed to handling personal information responsibly.
This Privacy Policy explains how personal information may be collected, used, disclosed, and protected when you visit frederickyan.com, contact me, or submit information through this website.
1. Information I May Collect
Depending on how you use this website, I may collect information that you voluntarily provide, including:
Name
Email address
Telephone number
Preferred neighbourhood or geographic area
Property type
Price range
Number of bedrooms
Purchase or sale timeline
Real estate goals and preferences
Information included in messages, inquiries, or forms you submit
Any other information you voluntarily provide
If you contact me regarding buying, selling, or another real estate matter, additional information may be collected as necessary to respond to your inquiry or provide real estate services.
The website or service providers used to operate it may also automatically collect technical information such as IP address, browser type, device information, referring pages, pages visited, and general website usage information.
2. Why I Collect Personal Information
Personal information may be collected and used to:
Respond to inquiries
Contact you regarding your real estate needs
Understand your property preferences
Assist with home searches
Provide information about buying or selling real estate
Schedule meetings or consultations
Follow up on requests submitted through the website
Improve the website and visitor experience
Maintain business records
Meet legal, regulatory, brokerage, or professional obligations
Send marketing communications where permitted by law and where appropriate consent has been obtained
I aim to collect only information reasonably necessary for the identified purpose. BC's PIPA requires private organizations to follow rules governing the collection, use, disclosure, and protection of personal information.
3. Consent
By voluntarily providing personal information through this website, you consent to its collection, use, and disclosure for the purposes described at the time of collection and in this Privacy Policy.
You may withdraw consent where permitted by law by contacting me using the information below. Withdrawal of consent may affect my ability to provide certain services.
Submitting a real estate inquiry does not automatically mean you have agreed to receive ongoing promotional emails.
Where Canada's anti-spam legislation applies, commercial electronic messages will be sent only where the required form of consent or another lawful basis exists. CASL generally requires consent before commercial electronic messages are sent and requires businesses relying on consent to be able to demonstrate it.
4. Website Forms
This website may contain forms allowing you to:
Contact me
Request information
Describe the type of home you are looking for
Request assistance with buying or selling
Provide your contact information and real estate preferences
Information submitted through these forms will be used primarily to respond to your request and provide relevant real estate assistance.
Submitting a form does not by itself create an agency or client relationship.
5. Service Providers
I may use third-party service providers to operate this website and manage communications.
These may include services such as:
Squarespace — website hosting, website functionality, analytics, and related services.
Formspree — processing submissions from certain website forms.
Email and communication providers — receiving, storing, and responding to inquiries.
These service providers may process personal information on my behalf and may maintain systems or servers outside British Columbia or Canada. As a result, information processed in another jurisdiction may be subject to the laws of that jurisdiction.
I do not sell your personal information.
6. Cookies and Website Analytics
This website may use cookies and similar technologies that help the website function properly and provide information about how visitors interact with it.
Depending on the website settings and services enabled, these technologies may collect information such as:
Browser type
Device type
IP address
Pages viewed
Time spent on pages
Referring website
General usage and performance information
You may be able to manage or disable cookies through your browser settings. Disabling certain cookies may affect website functionality.
7. Third-Party Websites
This website may contain links to third-party websites, including services such as REALTOR.ca, government websites, mortgage or financial resources, social media platforms, and other external resources.
When you leave frederickyan.com, the privacy practices of the external website apply.
I am not responsible for how third-party websites collect, use, store, or disclose personal information.
8. Social Media
This website may contain links to my social media accounts, including Instagram and LinkedIn.
If you interact with me through a social media platform, that platform may independently collect and process your information according to its own privacy policy and terms.
9. Disclosure of Personal Information
Personal information may be disclosed where reasonably necessary to:
Provide a service you have requested
Work with service providers supporting my business or website
Comply with legal or regulatory obligations
Protect legal rights or property
Respond to lawful requests from authorities
Fulfil brokerage, professional, or real estate regulatory requirements
Personal information will not be disclosed for unrelated purposes without consent unless permitted or required by law.
10. Safeguarding Your Information
Reasonable administrative, technical, and organizational measures are used to protect personal information against unauthorized access, use, disclosure, loss, or modification.
No website, email service, cloud platform, or electronic transmission method can guarantee absolute security.
Both BC PIPA and federal privacy guidance emphasize appropriate safeguards and organizational accountability when handling personal information.
11. Retention of Personal Information
Personal information will generally be retained only for as long as reasonably necessary to:
Respond to your inquiry
Maintain our business relationship
Provide requested services
Meet brokerage, regulatory, accounting, legal, or record-keeping requirements
Resolve disputes or enforce agreements
Information that is no longer required will be securely deleted, destroyed, or anonymized where appropriate.
12. Accessing or Correcting Your Information
You may contact me to request access to personal information held about you or to request correction of inaccurate information, subject to applicable legal exceptions.
Canadian privacy laws provide individuals with rights concerning access to personal information held by organizations.
Requests can be submitted using the contact information below.
13. Children
This website and my real estate services are not directed toward children, and I do not knowingly seek to collect personal information from children through this website.
If personal information relating to a child has been submitted unintentionally, please contact me.
14. Changes to This Privacy Policy
This Privacy Policy may be updated periodically to reflect changes to the website, business practices, service providers, or applicable legal requirements.
The most current version will appear on this page with the updated effective date.
15. Privacy Questions or Requests
Questions, concerns, access requests, or other privacy inquiries may be directed to:
Fred Yan, REALTOR®
Oakwyn Realty Northwest
4481 Hastings St
Burnaby, BC V5C 0L6
Email: fred@frederickyan.com
Phone: 778-632-5998
If a privacy concern cannot be resolved directly, individuals may also contact the Office of the Information and Privacy Commissioner for British Columbia, which oversees BC's PIPA.